Configuration

Unlike many commercial off-the-shelf (COTS) software applications that are limited in their configuration options, Q-Pulse contains extensive configuration capabilities. These enable you to shape the application around both your existing business processes and end user roles. Whilst many systems limit configuration to field name modification, the inherent flexibility of Q-Pulse allows you to define a management system tool that is truly “yours” and is therefore much more likely to be embraced by your end users.

Configuration options in Q-Pulse include:

- Configurable problem and opportunity wizards built on your specific recording
  requirements

- Saved data search folders that are published to all relevant parties

- Branding all Q-Pulse reports with your company logo

- Configurable user desktop containing shortcuts to their most frequently used Q-Pulse
  processes

- Internal report-writing utility allows you to create company-specific reports without any
  3rd party application

- Drag-and-drop fields into saved user views

- User-defined shortcuts to their saved search folders

- Defined document approval workflows that match the approval process of your
  organisation

- User-defined problem and opportunity templates that match the activities and
  workflows of your various incident-handling processes

- Branding the Q-Pulse web client with your company logo


In short, Q-Pulse will accurately reflect both the business processes and user roles of your management system. This means your staff will be able to easily relate to it and will be therefore significantly more likely to interact with it.

 

 

Find out about Deployment

 

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