Mandatory Reporting System

Our objectives for Mandatory Report Management were to provide a solution that:

• Offers a simple yet effective incident report design interface
• Captures reported data that reflect your organisation's and your regulator's procedures
• Automatically applies ongoing action tracking and communication that replicate your organisation's workflow
• Presents data in a format that can help you analyse trends, highlight improvement areas and monitor organisation risks

Throughout industry, it is widely acknowledged that encouraging a non-punitive reporting culture, or “just culture”, is an effective way to ensure quality and safety related incidents are reported – in turn, helping to prevent future occurrences.

Q-Pulse can facilitate your incident reporting procedures throughout each step in the process. The current reports within your organisation can be set up with the user friendly report designer.

You can define the workflow for each report you raise; which individual/department should be notified of actions, what timescales actions should be completed in and escalation policies.

Q-Pulse seamlessly integrates with your organisation’s email software, ensuring that all individuals concerned with an incident have full visibility of the progress of ongoing actions.

Furthermore, management can analyse the aggregate incident/occurrence data to identify trends, highlight improvement opportunities and mitigate risks throughout the organisation.

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